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We do not accept returns on personal use products for obvious reasons including serious Health & Sanitation Issues, this is not just our policy..its the law!.
We Do Not accept returns on Multimedia items such DVDs and Videos from your customer unless factory sealed.
Return Policy: There is a 10 day return policy on all items, with the following conditions:
- Merchandise must be factory sealed to receive a refund.
- Opened items cannot be returned unless defective.
- No returns on personal use products including all novelties unless defective.
- Shipping charges are not refundable.
- Please contact us for an authorization number before returning any items.
- We are sorry but we do not pay for postage on returns.
- We generally do not believe in charging restocking fees, however, to protect adult-wholesale.com against abuse of this policy, We reserve the right to charge a restocking fee (up to 15%) at our discretion.
Return Procedure: The following procedures must be followed or the return will be refused.
- Contact customer service and request a Return Merchandise Authorization number.
- Please include a copy of invoice which was received with the product(s).
- To obtain a refund for a non-defective product, you must return the product factory sealed.
- Please contact us at sales@spicybedroom.com for shipping address.
Any Question Please ask! Contact us at sales@spicybedroom.com
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